Privacy Policy

At Foundation Pro Services, protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or engage with us directly. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect both personal and non-personal information from you. The types of information we collect include:

Personal Information: Information you voluntarily provide such as your name, email address, phone number, physical address, and project-related details. This is collected through contact forms, service inquiries, and other direct communication.
Non-Personal Information: Information automatically collected through cookies, log files, and analytics tools when you browse our site. This includes your IP address, browser type, browsing behavior, referring website, and the pages you visit on our site.

2. How We Use Your Information

The information we collect is used to:

Provide you with the services you request, such as estimates, scheduling, and customer support.
Improve our website’s functionality and user experience.
Send relevant communications such as service updates, promotions, or newsletters (only if you’ve opted-in).
Understand user behavior to improve our marketing strategies.

We do not sell or rent your personal information to third parties. Your data is shared only with trusted service providers who assist us in delivering our services, under strict confidentiality agreements.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality and deliver personalized experiences. Cookies are small data files placed on your device that allow us to track your browsing behavior and remember your preferences.

You may opt to disable cookies in your browser settings, though this may affect your ability to use certain features on our website.

4. Third-Party Services

We may use third-party service providers to perform tasks on our behalf, such as hosting services, payment processing, and marketing analytics. These providers have access to your personal information only to the extent necessary to perform these functions, and they are required to maintain your privacy and security.

Additionally, we use third-party tools, like Google Analytics, to track website usage and gather data to improve user experiences. These tools collect data that is non-identifiable to any individual user.

5. Data Security

We take the security of your data seriously and implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include encrypted data storage, secure data transmission (SSL), and access control systems.

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is entirely secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request to see the personal information we hold about you.
Correction: You can ask us to correct any inaccurate or outdated information.
Deletion: You can request the deletion of your personal data in certain circumstances.
Opt-Out: You may opt out of receiving marketing emails or newsletters by following the unsubscribe instructions included in these communications.

To exercise any of these rights, please contact us at (205) 586-5626

7. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take appropriate steps to delete this data.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will post any updates on this page, and the “Effective Date” at the top will indicate when the policy was last revised. Please review this policy periodically.